ARXG stands out by providing a 360° view of your take-back activities and control across every level of your program, from network and program oversight down to individual locations and products.

Unlike other providers that limit flexibility, ARXG’s portal is designed for user convenience, compliance, and efficient program management. Our platform scales with your program, offering helpful features like automatic product reordering, dashboard notifications, and real-time tracking updates sent straight to your team. Book a call to learn more.

Our portal manages multiple product types, allowing you to oversee a wide range of post-consumer waste streams from a single, centralized location. This includes: medications, inhalers, sharps, regulated medical waste, vape devices, personal protective equipment, electronics, and return packaging.

Each product type is managed independently within the portal, with its own data, dashboards, and reporting capabilities.

Looking for something tailored to your organization? Contact our team.

Yes—detailed status updates and logistics information is always available through our online portal. Click here to login or create an account.

You can also track your order’s fulfillment status or follow its take-back journey by submitting your information on this page.

Once your take-back product has been successfully processed and destroyed, a Certificate of Destruction (DEA Form 41) will be made available through the portal.

This form serves as required documentation for DEA registrants to record the destruction of controlled substances. The certificate includes details such as the method and date of destruction, quantities destroyed, and authorized witness verification, and should be retained for compliance and audit records.

Learn more about important compliance information here.

Yes—we support some of the largest take-back providers in the United States. ARXG gives users true end-to-end visibility in real time, providing confidence in managing complex programs across extensive networks and multiple sites.

User access and permissions are managed through a hierarchical, role-based system. Each user is assigned a role during onboarding that determines which programs, groups, or locations they can view and manage. Permissions can be customized by level, ensuring that individuals only see the data and tools relevant to their responsibilities, while maintaining secure, controlled access across the portal.

For more information on obtaining the access you need, please reach out to your organization’s technical contact. If you continue to experience issues, contact our support team.

The portal offers a wide range of customization options to meet your program’s unique needs, including configurable modules, reporting on any trackable metric, and branded landing pages.

For white-labeling, additional branding, custom programming, or other tailored functionality, contact our team.

The portal offers robust exporting and reporting capabilities across every aspect of your program. Users can generate reports on shipping, kit and liner orders, product status, destruction tracking, automatic re-orders, customer activity, billing reconciliations, DEA compliance, and performance metrics.

Reports can be viewed in the portal or exported for further analysis, covering individual products, locations, or program-wide data. Looking for a custom report? Contact our team.

Billing, invoices, and payments are managed directly in the portal, with downloadable invoices, payment tracking, and consolidated financial reports by location, program, or product.

Not seeing what you are looking for? Contact our support team.